CREODEX ABUSE & FRAUD MONITORING POLICY

Last Updated: September 1^st, 2025

At Creodex (“we,” “our,” or “us”), we’re committed to protecting the integrity of our platform, users, AI Tools (sometimes referred to as “WaaS AI Tools”), and financial systems. To prevent misuse, fraud, and abuse, we actively monitor accounts and payment activity for suspicious or unauthorized behavior.

By using Creodex, you acknowledge and agree to our Terms and Conditions and all supporting policies located on our Related Policies & Resources page. If you do not agree, please discontinue use of our platform.

1. Types of Monitored Activity

Creodex monitors the platform for abuse patterns, including but not limited to:

Repeated submission of “unauthorized payment” or fraud-based chargebacks
Use of multiple or mismatched credit cards across accounts
AI Tool usage without corresponding wallet top-ups
Unusual refund request patterns (e.g., small repeat refunds)
Account access from flagged regions or known botnets

2. Enforcement & Platform Actions

Creodex reserves the right to take immediate action in response to detected abuse, including:

Account Suspension or Restriction: For accounts repeatedly triggering fraud-related disputes or anomalies
AI Tool Access Revocation: When tools are used without wallet funding
Credit Reclamation: Improperly obtained credits may be deducted or removed
Permanent Account Ban: In confirmed abuse or manipulation cases
Reporting to Institutions: If necessary, Creodex may report activity to:
- Stripe
- Card networks
- Banks and financial authorities
- Law enforcement

3. Fraud Review Process

If your account is flagged:

You may be asked to verify your identity and payment method.
Access to AI Tools may be restricted during review.
If activity is verified as legitimate, normal access will resume.
If abuse is confirmed, sanctions may be permanent.

4. Refund Abuse and Account Misuse

Users attempting to misuse refunds, such as:

Using AI Tools and then claiming they “never topped up”
Adding stolen or unauthorized credit cards
Filing repeated fraudulent refund claims

...will be reviewed and may be permanently restricted.

5. Appeals

Users who believe an enforcement action was made in error may appeal via our Contact Form.

Creodex investigates all appeals fairly and thoroughly. Abuse of the appeal system may result in further restrictions.

6. Related Policies

This policy works in conjunction with:

7. Updates

Creodex may update this policy at any time without prior notice. Material changes will be communicated via email or platform notices.

Continued use of the platform constitutes acceptance of the latest version.

8. Contact Us

For questions, contact us via our Contact Form.

1. Types of Monitored Activity

Creodex monitors the platform for abuse patterns, including but not limited to:

Repeated submission of “unauthorized payment” or fraud-based chargebacks

Use of multiple or mismatched credit cards across accounts

AI Tool usage without corresponding wallet top-ups

Unusual refund request patterns (e.g., small repeat refunds)

Account access from flagged regions or known botnets

2. Enforcement & Platform Actions

Creodex reserves the right to take immediate action in response to detected abuse, including:

Account Suspension or Restriction: For accounts repeatedly triggering fraud-related disputes or anomalies

AI Tool Access Revocation: When tools are used without wallet funding

Credit Reclamation: Improperly obtained credits may be deducted or removed

Permanent Account Ban: In confirmed abuse or manipulation cases

Reporting to Institutions: If necessary, Creodex may report activity to:

Stripe
Card networks
Banks and financial authorities
Law enforcement